Privacy policy

At Yanxora, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal data.

Information We Collect

When you visit our website, place an order, contact customer support, or subscribe to updates, we may collect the following information:

Name
Email address
Phone number
Billing address
Shipping address
Payment-related information
Order history
Device and browser information
IP address
Website usage data collected through cookies and similar technologies

We collect only the information reasonably necessary to provide our products and services.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Processing and fulfilling orders
Providing shipping and delivery updates
Responding to customer service inquiries
Managing returns, refunds, and exchanges
Preventing fraud and unauthorized transactions
Improving website performance and user experience
Maintaining account security
Complying with legal and regulatory obligations

If you choose to subscribe to marketing communications, we may send promotional emails or product updates. You may unsubscribe at any time using the link provided in those communications.

We Do Not Sell Personal Information

Yanxora does not sell, rent, or trade customer personal information to third parties.

We do not share personal information with advertisers for their independent marketing purposes.

Your information will not be used for advertising or promotional activities without your consent, except where permitted by applicable law.

Sharing Information With Service Providers

To operate our business and fulfill customer orders, we may share limited information with trusted service providers, including:

Payment processors
Shipping carriers
Website hosting providers
Fraud prevention services
Customer support tools

These service providers are authorized to use personal information only as necessary to perform services on our behalf and are required to maintain appropriate confidentiality and security measures.

Payment Security

For security reasons, Yanxora does not store complete payment card information on our servers.

Payment transactions are processed through secure third-party payment providers that comply with applicable industry security standards.

SSL Security Protection

Our website is protected by an active SSL (Secure Socket Layer) certificate.

SSL encryption helps secure the transmission of information between your browser and our website, reducing the risk of unauthorized access to sensitive data during online transactions and account activities.

We also maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and enhance the shopping experience.

Cookies may be used to:

Remember shopping cart contents
Save customer preferences
Analyze website traffic and performance
Improve site functionality and security

Most browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website features.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and customer requests
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Object to certain processing activities
Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Yanxora does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to remove such information.

Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of the United States, including relevant federal and state privacy regulations where applicable.